Thank you for choosing Courecrop.com for your shopping needs. We strive to provide a seamless and efficient shipping experience. Please review our Shipping Policy below for information on our standard and expedited shipping options.
Total Delivery Time = Processing Time + Shipping Time
Shipping Methods
We offer two shipping methods for domestic and international orders:
a) Standard Shipping:
Fee: Free
Shipping time: 5~10 Business Days
b) Expedited Shipping:
Fee: $29.99
Shipping time: 3~7 Business Days
Order Processing Time
Once your order is placed and payment is confirmed, our team will process it within 1-3 business days. During peak seasons or promotional periods, processing times may be slightly longer, but we strive to fulfill orders as quickly as possible.
What is the processing time?
The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 days to process and dispatch.
Tracking Your Order
To keep you informed about your package's progress, we provide tracking numbers for all orders. You will receive an email notification with the tracking information once your order has been shipped. Please allow up to 48 hours for the tracking details to become active in the shipping carrier's system. If 7 business days have passed and you still have not received this email from us, simply drop us an email at contact@courecrop.com and we'll check it out for you right away.
After receiving the tracking number, you can track your parcel on this link: https://cropcoureaftershipjl.aftership.com
Shipping Restrictions
Please note that certain items may have specific shipping restrictions due to size, weight, or international regulations. If any restrictions apply to your order, we will notify you promptly and work to find a suitable solution.
Customs and Import Duties
For international orders, customs and import duties may be applicable. These charges are determined by the destination country's customs authorities and are the responsibility of the recipient. We recommend that you familiarize yourself with your country's customs policies before placing an order.
Address Accuracy
To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Delivery Issues
If you experience any issues with the delivery of your package, such as a lost or damaged item, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Email: contact@courecrop.com
Please note that our Shipping Policy is subject to change without prior notice. For the most up-to-date information, please refer to the version posted on our website.